Privacy Policy

Chenjia Yoga (“we,” “us,” or “our”) operates the website chenjiayoga.com (the “Site”). This Privacy Policy explains how we collect, use, and protect information when you visit our Site or contact us through our inquiry form, WhatsApp, or email.

1. Information We Collect

When you submit our contact/inquiry form, we may collect:

• Your name
• Email address
• Phone number / WhatsApp number
• Company name (if provided)
• The content of your message, including product requirements, quantities, and design details

If you contact us directly via WhatsApp or email, we receive the information you choose to share through those channels.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide quotations
• Discuss and process custom OEM/ODM production orders
• Communicate about samples, production timelines, and shipping
• Improve our products and services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services

Our Site loads fonts from Google Fonts (fonts.googleapis.com / fonts.gstatic.com), which may receive your IP address when the Site is loaded. This is a standard technical service used for displaying typography and is not used by us for advertising.

We currently do not use analytics or advertising tracking tools such as Google Analytics on this Site. If this changes in the future, we will update this policy accordingly.

4. Data Storage and Security

Information submitted through our contact form is stored securely and is only accessible to authorized Chenjia Yoga staff. We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

5. Data Retention

We retain inquiry and order-related information for as long as necessary to fulfill business, accounting, and legal obligations, or until you request deletion.

6. Your Rights

You may contact us at any time to:

• Request a copy of the information we hold about you
• Ask us to correct inaccurate information
• Request that we delete your information, where legally possible

To make a request, please contact us at Nils@chenjiayoga.com or via WhatsApp.

7. Cookies

Our Site may use minimal technical cookies necessary for basic functionality (such as remembering FAQ display states). We do not currently use cookies for advertising or cross-site tracking.

8. Children’s Privacy

Our Site and services are intended for business customers (B2B) and are not directed at children. We do not knowingly collect information from individuals under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact: